Multi-Line Invoicing FAQs

Combined Fees vs Separate Fees

The Combined Fees setting controls how invoices are generated when a member registers and multiple fees apply. Choosing the right setting depends on how your club prefers to manage payments and reporting.

Combined Fees: When this option is enabled, all applicable fee line items are grouped together and issued as a single invoice at the time of registration. This simplifies the payment process for members, who receive one invoice covering all fees rather than multiple separate requests.

Separate Fees: When this option is enabled, each fee line item generates its own separate invoice. This gives clubs greater visibility and control over individual fee types, making it easier to track payments and report on specific fees independently.

If you are unsure which option suits your club, contact your Friendly Manager team for help

Setting Combined Fees Separated Fees
Invoice behaviour All fee line items are merged into a single invoice at registration Each fee line item generates its own separate invoice
Number of invoices One invoice per person on the registration, regardless of how many fees apply One invoice per fee line item (e.g. three fees = three invoices)
Member experience Members receive one payment request covering all applicable fees Members receive a separate payment request for each individual fee
Best suited for Clubs that want to simplify the payment process with a single transaction Clubs that need to track or report on each fee type independently
Example One Invoice
Registration fee + uniform fee + term fee → combined into one $180 invoice
Registration fee → $30 invoice;
uniform fee → $50 invoice;
term fee → $100 invoice

Frequently Asked Questions

How do I turn Multi-line Invoicing on?
Click on the Club Settings cog (top right of your club), then go to the Financial tab.
Find the Combine Fees setting and change it to Combine.

Can I allocate each line to a different GL code in Xero?
Yes, when adding items, you’ll be asked to add a GL code for each line.

Does it work if my club is Xero integrated?
Yes, Xero supports multi-line invoicing.

How do I reconcile a payment if the member only pays one line item?
Treat this like any partial payment of an invoice. The payment will be credited against the overall invoice, not a specific line item.

Why do I still get 2 invoices when I sign up 2 children?
Multi-line invoicing applies to invoices for the same member. If you’re registering multiple members, each member will still receive their own invoice.

Does it work with pro rata term fees?
Yes. You can now pro rata your term fee, while still charging the full affiliation fee, regardless of when the member signs up in the term/season.

Why did the fees screen change?
To allow multi-line invoicing, we needed to change the Fees screen. The expand arrow now shows when an invoice has multiple lines. To see a listing of who your term fees have applied to, use the new Term Fees report (hover off Fees).

How is this going to be rolled out?
We are rolling this out in a staged approach and we'll roll this out to other modules for example competitions and events down the track.